Frequently Asked Questions

Just fill in the quote form or call us with the product name, size/wall thickness, grade, quantity and delivery province. You can attach your material list as Excel, Word or PDF.

Steel prices change often with raw materials, exchange rates and demand, and also differ by the size, grade and quantity of the product. That is why the current price is given in a quote tailored to your request.

We offer sheet, profile, pipe, rebar, steel mesh, angle-flat-square bars, NPU/NPI/HEA/HEB/IPE profiles, sandwich panels, flanges and elbows, wrought-iron parts and more. You can also ask us about a product you don't see in the list.

If the product you request is not in our stock, we look into the possibility of supplying it and, if feasible, tell you the lead time.

State your certificate requirement (e.g. EN 10204 3.1) when ordering; the document type and scope are clarified by product and manufacturer batch.

Shipment is planned according to the product, quantity and delivery address. Delivery time and freight cost are stated in the quote.

Payment terms are stated in the quote. Our account details for transfer/EFT are on the “Our IBAN Details” page; we recommend confirming the account details by phone before paying.

Cutting and surface treatment (sandblasting–painting) options are evaluated according to your request. Just mention your need in your quote request.

With the Weight Calculator on the site you can calculate the theoretical weight of sheet, round pipe and square/rectangular profile.

Our headquarters is in Ankara; we take product requests from 81 provinces. Shipping options are assessed according to your request. You can choose your province from our province pages.

You can send your comments and suggestions through our Customer Satisfaction Survey page, or reach us directly by the phone and email on our contact page.